Reference

dewa200 Privacy Policy for Your Account

Our Privacy Policy explains how we handle your account details, phone verification, device signals and wallet records when you use dewa200.

Clear data purposesWallet record handlingCookie choicesAccount access requests
dewa200 dewa200 Privacy Policy for Your Account
CONTACT PATHS

Contact Us About Your Privacy Policy

A direct contact route helps you ask about a stored detail, cookie choice or account record without explaining the same issue repeatedly. Include your account identifier and the relevant payment reference when you contact us, but do not send a password or full wallet credentials. We use those details to locate the request and protect your account.

Team online

Account data request

Use the support contact route shown on dewa200 to ask which account details we hold. We may confirm your phone-verified account before discussing personal records.

Wallet record question

For DANA, OVO, GoPay or QRIS questions, share the transaction reference and date. We use that limited context to check payment status without requesting your wallet password.

Privacy correction

If a saved name, phone detail or contact record is incorrect, tell our support team what needs changing. We may request account evidence before applying an update.

DATA CONTROLS

Secure Your Account Data With Clear Steps

We keep this policy practical: you should know why a record exists, how to ask about it and what account step may be needed before we respond.

Purpose before collection

We collect account details for identifiable tasks such as phone verification, login protection, payment matching and support replies.

Cookie controls

Cookies can remember session settings and help us understand whether a login request belongs to an active browser.

Mobile session signals

When you open the lobby through a mobile browser, device and session signals may help detect unusual access.

Payment matching

A DANA, OVO, GoPay, QRIS or bank transfer reference can connect a receipt question with the correct account.

Retention decisions

We retain account, security and transaction records only for operational checks, legal duties, dispute handling and protection against misuse.

Request verification

To protect your data, we may verify the phone-linked account before fulfilling an access or correction request.

Find Privacy Policy Answers Before Opening

These Privacy Policy answers address the questions we expect from Indonesian account holders before they open an account. Each response focuses on data handling, payment references, cookies, device access and the practical route for requesting changes.

It covers account details, phone verification, device and browser signals, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS or bank transfer activity.

We do not ask you to send a wallet password through support. Our records may contain a payment reference or status detail needed to match a DANA or OVO question to your account.

Phone verification helps us identify the correct account before discussing personal records or applying a correction. It is an account protection step, not a request for your wallet credentials.

Use the contact route shown on dewa200 and describe the account record you want to access. We may verify your phone-linked account before confirming or releasing personal details.

Yes. Send the incorrect name, phone detail or contact record through the support route, explain the requested change and provide account evidence when needed for identity checking.

Cookies may keep a session active and remember selected settings on your mobile browser. You can change cookie permissions in browser controls, though some account functions may then need another login.

Yes. Access or eligibility depends on local law, and our Privacy Policy applies where local law permits. Contact us if you need clarification about a regional access or data request.